Because Your Home Deserves the Best.

Use of Information

Collected data is utilized strictly for service delivery, project coordination, customer support, and internal record-keeping. We do not use personal information for unrelated marketing without explicit consent.

Data Retention

Client information is retained only for as long as necessary to fulfill contractual obligations and comply with legal requirements. Once no longer required, data is securely archived or permanently deleted.

Third-Party Sharing

We may share limited data with trusted partners such as contractors, suppliers, or logistics providers solely for project execution. All third parties are expected to maintain strict confidentiality standards.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve service functionality. Users can manage or disable cookies through their browser settings.

User Rights

Clients have the right to request access, correction, or deletion of their personal data. Such requests can be made through our official communication channels and will be processed within a reasonable timeframe.

Data Accuracy

We rely on users to provide accurate and updated information. Any discrepancies in submitted data may affect service quality or communication efficiency.

Confidentiality Assurance

All project-related discussions, documents, and shared materials are treated as confidential and are not disclosed beyond authorized personnel.

External Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of external websites.

Policy Updates

This privacy policy may be revised periodically to reflect operational, legal, or regulatory changes. Continued use of our services signifies acceptance of the updated policy.

Consent

By engaging with our website or services, users acknowledge and consent to the terms outlined in this privacy policy.

Service Execution

All services are carried out based on predefined standards and agreed specifications. While we aim for precision, minor variations may occur due to site conditions or material behavior.

Project Timelines

Estimated timelines are indicative and may be adjusted depending on project complexity, weather conditions, or unforeseen operational challenges.

Payment Terms

Payments must be made as per the agreed milestones. Delayed payments may lead to temporary suspension of services without prior liability.

Revisions & Modifications

Any changes requested after project commencement must be formally approved. Additional costs and timeline adjustments may apply.

Site Readiness

The client is responsible for ensuring that the site is prepared and accessible. Delays caused due to incomplete readiness may impact delivery schedules.

Material Substitution

In case of unavailability of specified materials, equivalent alternatives may be used with prior client communication, without compromising quality standards.

Limitation of Liability

Total Homes Care shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.

Warranty Disclaimer

Warranties, if provided, are limited to workmanship and do not cover damages caused by external factors, misuse, or natural wear and tear.

Termination of Service

We reserve the right to terminate or suspend services in case of breach of terms, non-payment, or unsafe working conditions at the project site.

Force Majeure

We are not responsible for delays or non-performance caused by events beyond reasonable control, including natural disasters, government restrictions, or labor disruptions.

Dispute Resolution

Any disputes arising shall first be attempted to be resolved amicably. Failing which, they will be subject to the jurisdiction of applicable local courts.

Amendments

These terms may be updated periodically. Continued engagement with our services implies acceptance of the revised terms.